Jira Service Management

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Be specific about what functionality you'd like added or updated, along with what teams are involved. For a Project Scope request, the Salesforce Team will take this information and determine:\n1. Is this project feasible? 2. Is this possible to achieve exclusively in Salesforce? If not, what other software will be involved and what teams will be needed to assist? 3. What is the lift for a project like this? How many hours of dedicated work would this be? 4. What would the timeline look like for this project? Salesforce Team will take into account our current roadmap and potentially reach out to any other teams about their roadmap if this will be a cross-departmental effort. 5. Any other relevant details requested in the Description.\nDepending on the results of the Project Scope, a new Task or Project will be created by the Salesforce team to continue tracking the work. 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